This Privacy Policy applies to the website operated by Organic Coffee Co Ltd, a company registered in England and Wales under company number 12847392, with a registered address at 159a High Street, Hornchurch, England, RM11 3YD. Our VAT registration number is GB 356 4821 79.
Organic Coffee Co Ltd is the data controller responsible for the personal data collected through this website. We are committed to protecting your privacy and handling your data transparently, fairly, and in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
If you have any questions about how we process your personal data, you may contact us at [email protected] or by telephone at +44 1708 765432. You may also write to us at the postal address above.
We collect the following categories of personal data when you visit our website, make a purchase, submit a form, or interact with our content:
We process your personal data on the following legal grounds, depending on the type of data and the purpose for which it is used:
| Data Category | Legal Basis |
|---|---|
| Contact form data (name, email, phone, message) | Consent (Art. 6.1.a) and performance of a contract or pre-contractual steps (Art. 6.1.b) |
| Order and purchase data | Performance of a contract (Art. 6.1.b) and legal obligation for tax records (Art. 6.1.c) |
| Analytics data (usage, device, browser) | Consent (Art. 6.1.a) |
| Marketing and remarketing data | Consent (Art. 6.1.a) |
| Newsletter subscription | Consent (Art. 6.1.a) |
| Security and fraud prevention (server logs, IP) | Legitimate interest (Art. 6.1.f) |
We divide the cookies used on this website into three categories. You can manage your preferences for non-essential cookies at any time by clicking the "Manage Cookie Preferences" link in the footer of any page.
Purpose: Core site functionality, security, session management, and storing your cookie consent preferences.
Examples: session_id, csrf_token, cookie_consent_status, cart_session.
Consent required: No. Essential cookies are activated automatically because they are strictly necessary for the website to function correctly.
Retention: Session duration, or up to 12 months for preference storage (such as your cookie consent choice).
Purpose: Measuring website traffic, understanding user behaviour, and improving site performance. These cookies help us identify which pages are most popular, how visitors navigate the site, and where improvements can be made.
Tools: Google Analytics 4.
Examples: _ga, _ga_XXXXXXX, _gid, _gat.
Consent required: Yes. Analytics cookies are activated only after you explicitly accept them through our cookie consent banner or preferences panel.
Retention: Up to 14 months.
Purpose: Remarketing, personalised ad delivery, and conversion tracking. These cookies allow us to measure the effectiveness of our advertising campaigns and show you relevant advertisements on other websites and platforms.
Consent required: Yes. Marketing cookies are activated only after you explicitly accept them through our cookie consent banner or preferences panel.
Retention: Up to 540 days (Google Ads default retention period). Full details of the technologies involved are provided in Section 5 below.
Third-party vendors, including Google, use cookies to serve ads based on a user's previous visits to this website and other sites on the internet.
We may work with advertising partners such as Google and Meta to deliver advertisements tailored to your interests across various websites and platforms.
We may use remarketing services to advertise to previous visitors of our website. After visiting our site, you may see our ads on other websites, apps, or platforms you visit.
Advertisements may appear across Google services including YouTube, Gmail, and the Google Display Network.
We use the following tracking technologies on this website:
We use conversion tracking to understand which advertisements lead to actions on our website, such as form submissions, newsletter signups, or purchases. This allows us to measure campaign effectiveness and allocate budget appropriately. Conversion data may be shared with Google Ads and Meta.
Advertising and analytics technologies active on this site:
You may opt out of personalised advertising at any time:
Opting out does not remove ads entirely. You will continue to see non-personalised advertisements.
You can manage your cookie preferences at any time by clicking the link, available in the footer of every page on this website. This opens a panel where you can accept or reject each cookie category independently. Essential cookies remain active at all times.
When you first visit our website, a cookie consent banner appears offering three clear options: "Accept All", "Reject Non-Essential", and "Manage Preferences". No analytics or marketing cookies are activated until you accept them. If you reject non-essential cookies, only essential cookies required for core site functionality remain active. Your preference is stored in your browser's local storage for 12 months.
By clicking "Accept All Cookies", you consent to the storing of cookies on your device for analytics and advertising purposes, including personalised advertising delivered by Google and Meta. You may withdraw consent at any time through the cookie preferences panel without affecting the lawfulness of processing that occurred before withdrawal.
Users in the European Economic Area and the United Kingdom receive this consent notice in compliance with the General Data Protection Regulation (GDPR) and UK GDPR. Marketing and analytics cookies are activated solely after explicit, informed, freely given consent under GDPR Article 6(1)(a). Consent is recorded with a timestamp and may be audited upon request.
You may withdraw consent at any time by clicking "Manage Cookie Preferences" in the website footer, or by clearing cookies via your browser settings. Withdrawal does not affect processing that occurred while consent was valid.
We share certain data with advertising partners for campaign delivery and measurement. Recipients and the data categories shared include:
Cookie identifiers, conversion events, anonymised behavioural data, and remarketing lists. Governed by Google's Privacy Policy: https://policies.google.com/privacy
Pixel events, conversion data, and custom audiences. Governed by Meta's Data Policy: https://www.facebook.com/privacy/policy
We do not sell personal data. All transfers to Google and Meta operate under Standard Contractual Clauses where applicable. Data is processed for ad targeting and campaign measurement only and is not resold to unaffiliated third parties.
Google and Meta may use this data across their own platforms in accordance with their respective policies. We encourage users to review those policies directly.
When you submit a contact form, request a quote, sign up for our newsletter, or register interest in our products or services, we collect the information you provide. This typically includes: full name, email address, phone number, and your message.
Legal basis: Consent (GDPR Art. 6.1.a) and, where a service relationship exists, performance of a contract (GDPR Art. 6.1.b).
Retention: Form submission data is retained for up to 2 years from the date of submission, unless a longer period is required by applicable law.
You may request deletion of your data at any time by contacting us at [email protected].
A link to this Privacy Policy appears adjacent to every submission button on this site. Submitting a form constitutes acknowledgement of this policy.
This website uses the following Google services:
Collects anonymised usage data, device information, and behavioural signals. IP anonymisation is enabled. Data retention is set to 14 months. Users may opt out via the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
Records when a user completes a defined action (form submission, newsletter signup, purchase) after clicking one of our advertisements. This data is used solely for measuring ad campaign performance.
Allows us to show advertisements to previous visitors across Google's network. Remarketing lists are not created from sensitive data categories (health, finance, religion, sexual orientation).
Deploys tracking tags on our behalf. No personal data is collected by GTM itself; it acts as a container for the tags listed above.
Google's advertising products are governed by: https://policies.google.com/technologies/ads
This website uses the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. The pixel may record:
We do not use the Meta Pixel to collect sensitive personal data, nor to target users based on health status, financial situation, religion, political views, sexual orientation, or any other special-category attribute prohibited under Meta's advertising policies.
Meta acts as an independent data controller for data collected via its Pixel and processed within its own platform. Refer to Meta's Data Policy: https://www.facebook.com/privacy/policy
To manage your ad preferences on Meta platforms, visit: https://www.facebook.com/adpreferences/
This website does not promote, sell, or facilitate access to prohibited product or service categories including but not limited to: weapons, controlled substances, counterfeit goods, gambling services (unlicensed), adult content, or services that make misleading health or financial claims. All advertising conducted through Google Ads and Meta Ads complies with the respective platform policies in full. Our products are certified organic food-grade coffee beans and related accessories only.
The content of this website accurately represents the products and services advertised. No bait-and-switch practices are employed. The experience delivered to users arriving from paid advertisements is identical to the experience for all other visitors. Cloaking, automatic redirects, and content variation by traffic source are not used on this website.
This website is not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If we discover that data has been collected from a person under 16 without verifiable parental consent, we will delete it promptly. Contact us at [email protected] if you believe we have received data from a minor.
Personal data collected through this website may be transferred to and processed in countries outside the European Economic Area, including the United States, where Google LLC and Meta Platforms, Inc. are based.
These transfers are conducted under Standard Contractual Clauses (SCCs) approved by the European Commission, which provide appropriate safeguards for personal data. A copy of the applicable SCCs can be requested by contacting us directly at [email protected].
If you are located in the EEA or UK, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you.
Correct any inaccurate or incomplete personal data.
Request deletion of your data ("right to be forgotten").
Limit how we process your personal data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interest.
Revoke consent at any time without penalty or negative consequence.
To exercise any of these rights, please email us at [email protected]. We will respond within 30 calendar days of receiving your request.
You also have the right to lodge a complaint with your local supervisory authority:
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Specific retention periods per data category are as follows:
| Data Category | Retention Period |
|---|---|
| Contact form submissions | 2 years from date of submission |
| Order and transaction records | 6 years (HMRC requirement) |
| Analytics data (Google Analytics 4) | 14 months |
| Marketing cookies (Google Ads) | Up to 540 days |
| Newsletter subscription data | Duration of subscription + 1 year |
| Email communications | Duration of relationship + 1 year |
| Server logs | 90 days |
| Cookie consent records | 3 years (audit requirement) |
If you have any questions about this Privacy Policy, wish to exercise any of your rights, or have concerns about how your personal data is being processed, please contact us using the details below:
Organic Coffee Co Ltd
159a High Street, Hornchurch, England, RM11 3YD
Last Updated
18 February 2026
Effective Date
18 February 2026
Changes to This Policy
Any material changes to this Privacy Policy will be communicated via a banner on our homepage a minimum of 14 days before they take effect. We recommend reviewing this page periodically to stay informed about how we protect your data.
All coffee is certified organic. Prices include VAT where applicable. Flavour profiles are tasting notes only — actual taste may vary slightly by batch. Product images are for illustration purposes. The information on this website is provided for general informational purposes and does not constitute dietary, medical, or nutritional advice. Coffee contains caffeine; please consume responsibly.